You received a gift!
A gift was sent to you! But, it turns out that you need a different size, color, item...
Welcome to simple, comfortable, and easy gift exchanges…
A gift was sent to you! But, it turns out that you need a different size, color, item...
Complete the return authorization, and submit a request for a Gift Card for the amount of your returned gift.
Use the supplied return shipping label to send the original miss-picks back to the store.
The gift receiver is asked to verify the order number (in the enclosed packaging) and delivery address zipcode. You are then presented with a screen where the gifted items are displayed and you’re asked to provide the cause of return. You are then given a voucher with the total eligible repurchase amount and asked to shop for replacement items immediately in your store.
After the returned merchandise is received, please be on the lookout for your emailed Gift Card within 3-5 business days.
You can use your Gift Card to place an order on our website, over the telephone, or for purchase at any of our retail store locations.
No. Your Gift Card does not have an expiration date. However, we do recommend registering your Gift Card at www.plowandhearth.com to protect against theft or loss.
It is best if you mail them back as soon as possible, but you have about 10 days to drop those return items in the mail so that they are received in time.